Shipping policy
Each DiVaci Collective piece is made to order. Please allow time for your artwork to be produced before it ships.
Processing & Delivery
Production and delivery times may vary depending on the canvas size and destination. Estimated shipping costs and delivery information will be shown at checkout.
Shipping Costs
Shipping costs are calculated based on the size of the artwork and delivery destination. Larger canvases may have higher shipping costs due to their size and packaging requirements.
Tracking
Once your order ships, tracking information will be provided when available so you can follow your delivery.
Delays
Delivery dates are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside of our control.
Damaged or Incorrect Orders
If your artwork arrives damaged, defective, or incorrect, please contact us within 30 days of receiving your order and include your order number and clear photos of the issue and packaging. Please see our Return & Refund Policy for additional information.
Questions
For questions about your order or delivery, please contact us through our Contact page.